Product Guarantee
Frame - 10 Years
We warrant the frame construction on all pieces for a period of 10 years against defects in the frame or frame components, provided the furniture has received normal use and care. Coverage does not apply to frames exposed to improper humidity levels, excessive heat, or extreme temperature variances.
Cushion Cores and Mattress - 5 Years
The cushioning material in each piece are the primary source of the comfort you will receive. The softening of polyurethane foams normal and should not be considered a defect in materials or workmanship. It is considered normal for filling materials to soften and conform to the shape of the users. We warrant cushion cores against defects for a period of 5 years, 1 year for the back and 5 years for mattresses.
Spring Construction - 5 Years
We will repair or replace without charge, at our option, any defects in the spring system of an upholstery product during the first 5 years of ownership under conditions of normal use and care.
Mechanical Parts - 1 Year
Warranty on all the mechanical parts of the upholstery product, including sleeper mechanisms, for a period of one year under conditions of normal use and care.
Upholstery Fabrics - 1 Year
Warranty on all upholstery fabrics against defective material and seam slippage under conditions of normal use and prescribed cleaning for one year from the consumer date of purchase. This warranty does not cover fading, piling, shrinkage or other damage caused by heavy soiling or non-recommended cleaning methods. Any damages such as degradation of fabric fibers and backings due to the application of after-market protectants or moisture repellants are not covered by this limited warranty. Due to the dying variations from fabric suppliers, we do not guarantee dye lot matches unless products are purchased simultaneously. Every attempt will be made to secure a dye lot match when warranty repairs are necessary. To keep a new purchase in peak condition, we suggest a light vacuuming with clean utensils and turning cushions over on a weekly basis.
Flammability Regulations
Upholstery products support UFAC for the production of safer furniture. Our merchandise complies with their regulations and information tags are attached to all pieces. However, we do not make merchandise to conform to individual state or agency flammability regulations where they may be in effect for public seating areas. We do not offer special test information of this type on our furniture nor can we change our individual component materials to conform to local standards of this type.
